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Customer Service
- Shipping & Delivery
- Shipping to domestic United States rates are $7. Delivery time is 2 to 5 days. Local Traverse City shipping charges are free, just use the (local) coupon code when checking out. >
- Orders can be placed through PayPal online or check and money orders accepted and mailed to Cave Girl before shipment.
- We appreciate your orders and hope you enjoy our products!
- Our stuff rocks!
- Privacy & Security
- This statement discloses the privacy practices and policies for Cave Girl’s website. If you have any questions about these practices and policies, please email us at soap@cavegirl.us.
- Cave Girl respects your personal privacy. We believe ensuring the security of your personal information is an important part of our job, and we strive to protect any personal information you may provide us. If we ask you to provide any personal information, we will tell you the purposes for which we intend to use that information. Your personal information is not lent or sold to anyone for any purpose.
- Terms of Acceptance
- 1. Terms and Conflicting Forms: These Terms of Acceptance of Cave Girl Gifts, LLC ("Cave Girl") together with the terms and provisions set forth in Cave Girl’s Quote, or, alternatively, Cave Girl’s Acknowledgment (collectively hereinafter referred to as "Terms and Conditions"), supersede any contrary provisions presented in any written form or otherwise by the buyer ("Buyer") of the product identified in Cave Girl’s quote or acknowledgment and may not be changed in any manner other than by a writing signed by an authorized representative of Cave Girl. To the extent that Cave Girl’s quote or acknowledgment constitutes an acceptance by Cave Girl of an offer by Buyer, the acceptance is expressly conditioned on Buyer's assent to Cave Girl’s Terms and Conditions which are additional or different to those presented by Buyer. Any additional or different terms in Buyer’s Purchase Order, or other forms, are hereby deemed to be material alterations and notice of objection to them and rejection of them is hereby given. To the extent that any portion of Cave Girl’s quote or acknowledgment constitutes an offer, acceptance is expressly limited to Cave Girl’s Terms and Conditions. In the absence of Buyer’s written acceptance of Cave Girl’s Terms and Conditions, acceptance of delivery of any product shall constitute acceptance of these terms and conditions.
- 2. Prices: Prices are exclusive of all Federal, State, Municipal, or other government excise, sales, use, occupational or like taxes, tariffs, custom duties, and importing fees. Prices are consequently subject to increase by the amount of such tax, tariff, duty or fee which Cave Girl pays or is required to pay or collect upon sale or delivery.
- 3. Payment: Overdue payment shall be subject to finance charges at a periodic rate of 1½% per month (18% per year), or, alternatively, the maximum interest allowed by law..
- 4. Cancellation and Rescheduling Charges: In the event the Buyer cancels or reschedules delivery, in whole or in part, of any of the product covered in the purchase order, the Buyer agrees to pay to Cave Girl, in addition to any other available remedies, the following charges:
- a. Progress Payment: Buyer agrees to pay all charges which have been incurred in conjunction with the canceled or rescheduled items. Cave Girl shall make the sole determination as to charges incurred on an actual or percent-of-completion basis including labor, materials, purchased items, overhead, profit, vendor cancellation charges, and other related charges; and
- b. Cancellation or Rescheduling Charge: Buyer agrees to pay a cancellation or rescheduling charge equal to 25% of the purchase order price of the items so affected.
- c. Cancellation and rescheduling charges as defined in (a) and (b) above shall be payable within thirty (30) days of receipt of an invoice for such charges. All cancellations and rescheduling must be made in writing to Cave Girl and shall be effective as of the date of receipt of written notification.
- 5. Shipment: Unless specific instructions to the contrary are supplied by the Buyer, Cave Girl shall select the carrier and method of shipment and ship to the address shown on the Purchase Order. Cave Girl shall not assume any liability in connection with shipment nor constitutes any carrier as its agent. Shipments shall be insured at the Buyer’s expense and the Buyer shall be responsible for making all claims with the carrier.
- 6. Buyer-Supplied Items: All Buyer-supplied items must be received a minimum of three (3) weeks before scheduled shipment. If items are not received three (3) weeks before scheduled shipment date, the Buyer agrees to pay 50% of the invoice amount on the original shipment date and the remaining 50% on the actual shipment date.
- 7. Buyer-Delayed Shipments: If shipments are delayed by incomplete or unclear engineering specifications from the Buyer, the Buyer agrees to be invoiced for up to 75% of the purchase price as a progress payment for the items so affected.
- 8. Warranty: Cave Girl warrants the product to be free from defects in material and workmanship. Buyer must notify Cave Girl in writing claiming defective material or workmanship within ninety (90) days after delivery. Absence of such notice constitutes a waiver by Buyer of all claims for defect. Product may not be returned to Cave Girl until Buyer is in receipt of an RMA (return material authorization) from Cave Girl. Product shall be returned at the Buyer’s expense. Cave Girl will inspect all returned product. If returned product qualifies for return, Cave Girl will, at its option, either replace the product or credit the Buyer, but Cave Girl shall not be liable for loss, damage, or expense directly or indirectly arising from the use of the product or from any other cause. If in Cave Girl’s judgment the product does not qualify for return, Cave Girl reserves the right to reject the Buyer’s return and will return the product to the Buyer at Buyer’s expense. Cave Girl’s liability shall be expressly limited to the replacement or credit for the value of the defective product. Cave Girl shall not be liable for any loss or damage resulting from the handling or use of the product shipped. Cave Girl makes no warranty expressed or implied as to the suitability of any of its products.
- THESE WARRANTIES ARE BUYER’S EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR PURPOSE.
- 9. Limitation of Liability. Cave Girl’s sole and exclusive liability to Buyer for any matter arising out of or relating to Cave Girl’s products or the transactions subject to these Terms and Conditions, whether in contract, tort (including negligence), product liability, or otherwise, shall be general money damages in the aggregate not in excess of the lesser of Buyer's actual direct damages or the amount actually paid by Buyer to Cave Girl for the products. IN NO EVENT SHALL CAVE GIRL BE LIABLE TO BUYER FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND OR AMOUNT, EVEN IF CAVE GIRL WAS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.
- 10. Force Majeure: Deliveries may be suspended or delayed in case of act of God, war, riots, fire, explosion, flood, strike, lockout, injunction, inability to obtain machinery, equipment, fuel, power, raw material, labor, containers, or transportation facilities, accident, breakage of machinery or apparatus, governmental action, requests, priority or distribution orders, national defense requirement or other causes beyond the control of Cave Girl.
- 11. Applicable Law: Any action brought by the Buyer against Cave Girl shall be governed by and construed in accordance with the laws of the State of Michigan, excluding its conflict of law provisions. Any such action must be brought and maintained in a court of competent jurisdiction located in Grand Traverse County, Michigan.
- 12. Entire Agreement and Assignments: Cave Girl’s Terms and Conditions constitute the entire agreement between Cave Girl and Buyer with respect to the transactions described on the quote or acknowledgment and may not be amended or modified in any manner other than by a written agreement executed by an authorized representative of Cave Girl. Cave Girl’s Terms and Conditions shall be binding on the respective parties and their successors and assigns, except that Buyer may not assign or transfer any such rights or obligations without Cave Girl's prior written consent.